RETURN POLICY

Returns & Exchanges

New, unopened products, may be returned for a full refund of the purchase price, not including shipping, within thirty (30) days of receiving the item. To be eligible for a refund, items must be unused and in the the original packaging.

Prints and posters are not eligible for return or exchange.

All other items may be returned for defect only within seven (7) days of receiving the item. Defective items may be returned for exchange only and, in the incidence that there is none of that item in stock to exchange it with, store credit will be issued. Please allow at least fourteen (14) days for returns to be processed.

Buyer pays return shipping.

Return Shipping

Buyers are responsible for return shipping. Shipping costs are non-refundable. If you receive a refund for a new, unused item, the cost of shipping will be deducted from your refund.

We want you to be happy with your purchase! If, for some reason, you’re not, we’re here to help! Please, email us at contact@dialupgames.com if you have any questions and we’ll do our best to resolve any issues you may have.